Understanding and Managing Different Personalities in the Workplace
This four hour seminar will assist participants to understand personality as a concept, as well as recognising their own and others' personality styles. It will examine the key difference between "types", their strengths and limitations, how different styles think about time management, conflict and criticism, what motives them, and how to more effectively communicate with each personality style. In the modern business world, this is a key skill that will allow participants to better manage, coach and support colleagues and staff.